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Our policies and procedures

Standing orders

Download the Trust standing orders 2010 from our website.

Format: electronic
Fee: free

Human resources (including race, disability, age, gender and equal opportunities)

Equality and diversity section of our website which includes the 'equal opportunities and managing diversity' policy, our eqyality and diversity action plans and the quarterly reports.

Format: electronic
Fee: free

Recruitment and employment

Work for us section of our website for current vacancies and information about the recruitment and application process.

Format: electronic
Fee: free

Complaints and other customer service policies and procedures

Complaints procedure and PALS sections of our website.

Format: electronic
Fee: free

Data protection

We have a data protection policy and information security policy in place.

Information governance

We have an information governance policy in place.

Caldicott Guardian

A Caldicott Guardian is a senior person responsible for protecting the confidentiality of patient and service user information and enabling appropriate information-sharing. The Guardian plays a key role in ensuring that the NHS responsibilities and partner organisations satisfy the highest practicable standards for patient-identifiable information.

The Caldicott Guardian for the Trust is:

Dr James Clarke
Medical Director
Rowan House
Epsom Hospital
Dorking Road
KT18 7EG

Tel: 01372 735122
Email: james.clarke@esth.nhs.uk

Estate management and environmental

Please see the estates strategy document in the Board papers section of our website.

Format: electronic
Fee: free

Charging regimes and policies

See the services we offer section of the publication scheme on our website.

Format: electronic
Fee: free

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