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Our performance

  • Hospitals score well in national inpatient survey Ward sister Pat Mendonsa with a patientAn independent national survey has shown that the care provided to patients at Epsom and St Helier hospitals has continued to improve over the past year, with patients saying they receive a high level of care in areas that are clean and tidy, and that our doctors and nurses work well together. 27 April 2012
  • One patient every four minutes - A&E units mark busiest ever year Accident and emergency departmentThe A&E departments at Epsom and St Helier hospitals were busier than ever during 2011-12, with over 137,000 patients seen and treated during the year - that's an average of 374 patients every single day. 3,497 extra patients attended the two A&Es during the year, which is 2.6% more than 2010-11, when 133,597 were treated. 17 April 2012
  • 'Good for our patients, good for the planet' hospital meals win London award Good Food on the Public Plate awardThe catering team at Epsom and St Helier Hospitals received a prestigious Good Food on the Public Plate award on Thursday (15 March), in recognition of their commitment to serving healthy and sustainable meals to patients, staff and visitors in the hospitals' restaurants. 22 March 2012
  • St Helier given clean bill of health by health watchdog St Helier Hospital entranceSt Helier Hospital and Queen Mary's Hospital for Children have passed a review undertaken by health watchdog the Care Quality Commission with flying colours. The review, which was published yesterday, shows that during three unannounced inspections of the hospitals, the CQC found that patients were respected and involved in their care, that patients were given safe and appropriate treatment and that the food and drink provided for patients met their dietary needs. 13 February 2012
  • Trust's maternity units meeting high safety standards NeonatalMidwives, nurses, doctors and support staff in the maternity units at both Epsom and St Helier hospitals were celebrating last week (9 February 2012) after learning that they had achieved key safety standards in the way that they deliver care to parents-to-be. The Clinical Negligence Scheme for Trusts has awarded both units the level 2 standard, which indicates that patients can expect to receive a high level of care in a safe environment. 13 February 2012
  • Hospital patient ratings published NHS Choices websiteAs part of a drive to encourage more patients to give feedback about the care they receive at our hospitals, we have today (9 January 2012) started to publish our latest ratings from the national NHS Choices website on our own website. 09 January 2012
  • Epsom, Sutton and St Helier named amongst the country's safest hospitals From top left: The Trust's four hospitals - St Helier Hospital, Epsom Hospital, Sutton Hospital and Queen Mary's Hospital for ChildrenEpsom, Sutton and St Helier hospitals are amongst the safest in the country, according to an authoritative new report published today (28 November 2011). The hospitals have been named in the Dr Foster Hospital Guide 2011 as having some of the lowest mortality rates in England and Wales. 28 November 2011
  • Local hospital staff face rise in physical assaults Julie Mulligan, sister in A&EFigures released recently (10 November 2011) reveal physical assaults against staff at Epsom, St Helier and Sutton hospitals have risen in the last year. There were 110 physical assaults in the hospitals during 2010-11, compared to 96 in 2009-10, a rise of 14%. 25 November 2011
  • St Helier scores highly with patient inspectors Jane Ward, Head of Environmental ServicesA national survey, which sees patients and members of the public inspecting hospitals across the country, has shown that St Helier Hospital is offering local people high standards in food, the hospital environment and levels of privacy and dignity. 12 October 2011
  • Epsom Hospital scores highly with patient inspectors A cleaner on the wardsA national survey, which sees patients and members of the public inspecting hospitals across the country, has shown that Epsom Hospital is offering local people high standards in food, the hospital environment and levels of privacy and dignity. 12 October 2011
  • Questions put to health chiefs at Annual Public Meeting Matthew Hopkins, APM 2011Patients, local residents, councillors, staff and volunteers were among more than 80 people who attended the Trust's Annual Public Meeting, held at Epsom Hospital, last Thursday (29 September 2011). 05 October 2011
  • Hospital car parking - you talked, we listened Aerial view of the car park for staff at St Helier HospitalCar parking arrangements at Epsom, St Helier and Sutton hospitals are to be revolutionised, after 1,100 patients, visitors and staff had their say. Last year, the Trust launched a comprehensive review of car parking known as 'The Big Conversation', to find out how its car parks could be improved, while still keeping them safe, accessible and fair for the hundreds of thousands of people that use them each year. 03 March 2011
  • Newborn babies in safe hands at the Trust Dr Rim El-rifaiNew figures from a national report show that premature and newborn babies born at Epsom and St Helier hospitals are receiving some of the best care in the country. The report, published by the Centre for Maternal and Child Enquiries, shows that the death rate of newborns delivered at our hospitals was significantly less than the national average. 18 January 2011
  • National survey shows mums-to-be are happy with care Pippa Hart, Director of Nursing Standards and Quality AssuranceAn authoritative survey of maternity services across the country has shown that women having babies at both Epsom and St Helier hospitals are very happy with the care they receive. 30 December 2010
  • Local hospitals strike gold with financial improvements Jon SargeantEpsom, St Helier and Sutton hospitals are celebrating their best ever performance in their annual evaluation carried out by the Audit Commission, the independent watchdog which monitors the efficiency and effectiveness of public services. 23 December 2010
  • Trust hospitals amongst safest in the country Samantha Jones, Chief ExecutiveEpsom, Sutton and St Helier hospitals are amongst the safest in the country, according to an authoritative new study. The Doctor Foster Hospital Guide 2010, which was published this week (28 November), revealed the hospital standardised mortality ratio (HSMR) for all 147 acute hospital trusts in the country. 03 December 2010
  • Local hospitals continue drive to be more open on infections Samantha Jones, Chief ExecutiveIn June, the Trust launched a scheme to give patients, visitors and local people more information than ever before about healthcare acquired infection rates at its hospitals. Now, having published weekly information about the number of cases of MRSA (bacteraemia) and Clostridium difficile infections at Epsom, St Helier and Sutton hospitals for four months, the Trust is adding another infection to the list. 05 November 2010
  • See how we spend your money local hospitals open the books Jon SargeantIn a drive towards even greater openness, Epsom, Sutton and St Helier hospitals are to begin regularly publishing how they spend money, where they spend it, and on what. 29 October 2010
  • Trust launches drive to be even more open about infections Hand washingEpsom and St Helier University Hospitals NHS Trust is launching a new scheme to give patients, visitors and local people more information than ever before about healthcare acquired infection rates at its hospitals. The Trust, which sees hundreds of thousands of patients every year, will today (28 June) start to publish weekly information about the number of cases of MRSA (bacteraemia) and C. difficile at Epsom, Sutton and St Helier hospitals. 28 June 2010
  • Epsom Hospital goes from 'good' to 'excellent' Epsom HospitalA national survey, which involves patients and members of the public, has shown that the food at Epsom Hospital has further improved over the past year. Figures from this year's PEAT (Patient Environment Action Team) assessment, which was undertaken in February, show that the Trust scored highly across a number of standards relating to the hospital's environment. 02 June 2010
  • Survey results stay 'good' for St Helier St Helier HospitalSt Helier Hospital has been rated as 'good' for a number of standards relating to the hospital's environment. That's according to a national survey involving patients and members of the public. The PEAT (Patient Environment Action Team) assessment, which was undertaken in February, looks at range of factors that could affect a patient's experience during their stay at the hospital. 02 June 2010
  • Trust improves results in national patient survey Inpatient survey results 2009An independent survey published on Wednesday (19 May) by the Care Quality Commission (CQC) shows that Epsom and St Helier University Hospitals NHS Trust has further improved the care it provides to inpatients. The 2009 NHS Inpatient Survey is an annual survey which hospital trusts across England use to assess the care and services they provide and to identify where improvements are needed. 21 May 2010
  • Trust looks back at challenging year with pride Samantha Jones, Chief ExecutiveEpsom and St Helier University Hospitals NHS Trust is pleased to announce that 2009-10 was one of the most successful and exciting years in the history of the organisation - despite having to overcome a number of major challenges. 17 May 2010
  • Trust meeting new, tougher regulations Samantha Jones, Chief ExecutiveThe healthcare watchdog, the Care Quality Commission (CQC), has awarded Epsom, Sutton and St Helier hospitals a licence to provide services under a new set of tougher rules and regulations. 01 April 2010
  • National survey shows hospital staff are satisfied Michael BurdenStaff at Epsom, St Helier and Sutton hospitals are feeling increasingly satisfied with their jobs and are enthusiastic about coming to work, according to the results of a national survey, published today (17 March). The Care Quality Commission's 2009 annual staff survey, which is now in its seventh year, has been designed to find out how staff feel about their work and the organisation they work for. 17 March 2010
  • Website takes strides, not baby steps, in first year Alex Schleif, web managerNew figures show that the number of visitors to the Trust's website has reached an all-time high - just as the site approaches the first anniversary of its launch. Almost 12 months ago, the website for Epsom and St Helier University Hospital NHS Trust was re-launched, complete with a full ward directory, directions to the Trust's hospitals and details of the our plans for the future. 18 February 2010
  • C. difficile cases continue to fall at Trust Chris Grayling, MP for Epsom and Ewell opening our new virology lab, which is used by the infection control team. On the right of the photo are consultant microbiologists, Dr Sharon Chambers and Dr Justin Bendig.The number of cases of C. difficile has fallen again at Epsom and St Helier University Hospitals NHS Trust, according to the latest figures from the Health Protection Agency. The data shows that between September and November 2009, there were 17 cases across the Trust's hospitals, compared to 29 during the same period in 2008 - a drop of 41 per cent. 28 January 2010
  • Trust passes watchdog's unannounced inspection Hands at soap dispenserEpsom and St Helier University Hospitals NHS Trust has been declared fully compliant with the Care Quality Commission's 'Hygiene Code' following an unannounced inspection on 5 November. The code, part of the Health and Social Care Act 2008, lays down the law in setting out the actions NHS trusts must take to ensure patients are cared for in a clean environment, where the risks of healthcare acquired infections, like MRSA and C. difficile, are kept as low as possible. 18 November 2009
  • Privacy and dignity rated highly as Trust unveils survey with a difference Patient Tanya Turner and Joanne Chapman, patient experience managerPatients at Epsom and St Helier hospitals are being offered a new way to tell hospital bosses exactly what they think - with more than 1,500 having already given their views. Thanks to 15 new portable computers called patient feedback trackers, inpatients in the two hospitals can give their views on a range of topics at the press of a button. 13 November 2009
  • Hospitals continue to win the battle against healthcare acquired infections Hand washingNew figures published on Wednesday (4 November) show that cases of MRSA bacteraemia and C. difficile at Epsom, St Helier and Sutton hospitals are still falling. The latest data, published by the Health Protection Agency, shows that the Trust had three MRSA bacteraemia cases in September, bringing the total number from April to September to 16: an improvement on the same period in 2008, when that figure was 19. 09 November 2009
  • Trust's cystic fibrosis centre rated in top ten From left to right: Physiotherapist Emma Oakley, outpatients healthcare assistant Barbara Bassett, secretary Kathy Probert, psychologist Sarah Waugh, nurse specialist Lin McGraw, dietitian Sandra Wooller, consultant Dr Richard Chavasse, and physiotheDoctors, nurses and other staff from the Trust's paediatric (children's) cystic fibrosis centre are celebrating following the publication of a new study by the Cystic Fibrosis Trust. 22 October 2009
  • Trust maintains Annual Health Check ratings CQC Annual Health Check 2008.09The Trust has been awarded a rating of 'good' for the quality of services it provides to local people and 'fair' for the way it manages its finances in the 2008/09 Care Quality Commission's Annual Health Check. 15 October 2009
  • Questions answered at Trust's annual public meeting Peter Coles, the interim Chief Executive, explaining how the Trust met all of its key standards last yearPatients, local residents, councillors, staff and volunteers were among more than 65 people who looked back over the Trust's "best year ever" at its annual public meeting on Tuesday (29 September). 02 October 2009
  • Number of C. difficile cases cut by 20 per cent Peter ColesThe number of cases of C. difficile at Sutton, Epsom and St Helier hospitals has dropped by more than 20 per cent, according to the latest figures from the Health Protection Agency. The new figures show that between April to June 2009, 67 patients were found to have the infection, which is also known as Clostridium difficile. This is an improvement on the figure for the same period in 2008, when there were 85 cases - a drop of more than a fifth. 18 September 2009
  • Cases of MRSA continue to fall at hospitals Samantha Jones and Dr Jonathan Kwan at the launch of the new infection control campaignNew figures show that the number of MRSA cases at Epsom, St Helier and Sutton hospitals are still falling. The latest data, published on Thursday (9 September 2009) by the Health Protection Agency, show that the Trust had eight cases of MRSA (bacteraemia) from April to June of this year. This is an improvement on the same period last year, when there were 11. 15 September 2009
  • It's 'good' for patients at Epsom and St Helier hospitals Pippa Hart, Director of Nursing Standards and Quality AssuranceA national survey, which involves patients and members of the public, has shown that the food, environment and levels of privacy and dignity provided at both Epsom and St Helier hospitals are 'good'. Figures from this year's PEAT (Patient Environment Action Team) assessment, which was undertaken in February, show that the Trust scored highly across a number of standards relating to the hospital's environment. 09 July 2009
  • Clostridium difficile cases continue to fall at hospitals The number of patients being infected by Clostridium difficile (also known as C. difficile) at Epsom, St Helier and Sutton hospitals continued to fall during the first part of this year, according to new figures published by the Health Protection Agency. 08 July 2009
  • Hospitals record lowest MRSA figures since records began Infection control poster Samantha JonesNew figures released by the Health Protection Agency (HPA) show that the number of cases of MRSA (bacteraemia) at the Trust's three hospitals during 2008/09 are the lowest since records began. The new data also shows the Trust recorded six cases of MRSA between January and March 2009, compared with nine the previous quarter. 02 July 2009
  • Independent patient survey shows significant improvements Staff survey results graphic 2008Epsom and St Helier University Hospitals NHS Trust is showing significant improvement in the experience patients have in its hospitals, according to a survey published today (13 May) by the health watchdog, the Care Quality Commission (CQC). The Inpatient Survey 2008 reveals the Trust's patients rated it as showing improvements, with nine out of ten areas showing positive results compared to just five last year. 13 May 2009
  • Treading carefully - Trust reduces carbon footprint Energy saving posterEpsom and St Helier University Hospitals NHS Trust saved energy and money this Easter, following a campaign to turn off lights and computers that were not in use. New figures from the Trust show a record breaking dip in the amount of energy used over the Easter bank holiday. 06 May 2009
  • Annual Clostridium difficile numbers cut by 40% Hand washingThe number of patients being infected with Clostridium difficile (also known as C. difficile) at Epsom, St Helier and Sutton hospitals dropped by almost 40 per cent last year according to new data published this week. 17 April 2009
  • The votes are in and the results are good for hospital staff Cover NHS staff survey 2009Staff at Epsom, Sutton and St Helier hospitals are happy with many aspects of their work life, according to the latest figures from a national survey. New results from the 2008 annual NHS staff survey, which is conducted by health watchdog, the Healthcare Commission, show that the Trust is doing very well in a number of key areas. 25 March 2009
  • Annual MRSA rates cut by a third Staff poster - Infection control 2New figures released by the Health Protection Agency (HPA) show that the number of cases of MRSA (bacteraemia) at Epsom, Sutton and St Helier hospitals fell by a third last year. 23 March 2009
  • Epsom and St Helier hospitals serve up high satisfaction Food ward serviceIt's official. Patients at Epsom and St Helier hospitals are telling their catering department: you're doing a good job. Results of a recent survey conducted by the Trust show that patients are happy with hospital food. 10 March 2009
  • Elective Orthopaedic Centre wins 5th place in national top employer's award EOC team celebrates the good newsThe Elective Orthopaedic Centre (EOC) is delighted to have won 5th place in the prestigious Healthcare 100 top UK employers by the Health Service Journal and Nursing Times. The EOC is hosted by Epsom and St Helier University Hospitals NHS Trust and is based at Epsom Hospital. 06 March 2009
  • Cases of C. difficile cut by nearly 50% Data released today by the Health Protection Agency (HPA) shows that the number of cases of C. difficile at the Trust was 26 between July and September 2008, compared to 47 during the previous quarter (April to June 2008). 15 January 2009
  • Trust scores high marks in health watchdog's A&E survey A&E signEpsom and St Helier University Hospitals NHS Trust is within the top 20% of trusts across London for patient satisfaction in its Accident and Emergency (A&E) departments, according to a survey released today (14 January 2009) by the health watchdog, the Healthcare Commission. 15 January 2009
  • Cases of MRSA bacteraemia cut by almost two-thirds Figures released by the Health Protection Agency (HPA) revealed that the number of cases of MRSA bacteraemia at the Trust fell to seven between July and September 2008. This compares to a total of 10 cases for the previous quarter (April - June) and a reduction of 63% to the same quarter the previous year. 15 January 2009
  • Trust passes health watchdog's hygiene inspection Epsom and St Helier University Hospitals NHS Trust has been declared fully compliant with the government's 'Hygiene Code' following an unannounced inspection by the health watchdog, the Healthcare Commission. 10 December 2008
  • Figures show C. difficile cut by a third New figures released show that cases of C. difficile have been reduced by almost a third at Epsom, St Helier and Sutton hospitals. 01 December 2008
  • Trust improves rating in Healthcare Commission's Annual Health Check Epsom and St Helier University Hospitals NHS Trust has been awarded a rating of 'good' for the quality of services it provides to local people and 'fair' for the way it manages its resources in the 2007/08 Healthcare Commission's Annual Health Check. 04 December 2008
  • Figures show MRSA rates cut in half New figures released today by the Health Protection Agency (HPA) show a drop in the number of cases of MRSA at Epsom, Sutton and St Helier hospitals. 04 December 2008
  • New menu receives thumbs up from patients Patients at Epsom and St Helier hospitals have given the thumbs up to the latest addition to the hospital menu. A recent trial of chunky soup and deep filled sandwiches has proved so popular, that Trust managers have taken the decision to make it a permanent fixture to the evening menu. 04 December 2008
  • Trust passes healthcare watchdog's 'Hygiene Code' inspection Epsom and St Helier University Hospitals NHS Trust has been found to be fully compliant with the Healthcare Commission's 'Hygiene Code' following an unannounced inspection. 04 December 2008
  • Epsom and St Helier Hospitals deliver faster care Increased numbers of patients attending Epsom, Sutton and St Helier hospitals are starting their hospital treatment faster than ever before, statistics released today by the Department of Health reveal. 04 December 2008
  • Latest figures show MRSA and C Difficile fall at Epsom and St Helier New figures released on April 24 by the Health Protection Agency (HPA) demonstrate how Epsom and St Helier University Hospitals NHS Trust is reducing the incidence of healthcare acquired infections, including MRSA and C difficile, in its hospitals. 05 December 2008

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