[Skip to content]



Reception at St Helier Hospital
A friendly welcome at St Helier Hospital

An inpatient is a patient who is 'admitted' to the hospital and stays overnight or for an indeterminate time, usually several days or weeks.

We treat over 85,000 inpatients each year across our 55 wards. Our staff are dedicated healthcare professionals who are committed to making your stay as easy and stress-free as possible.

The information in this section will help you prepare for your stay in hospital, with tips on what to bring with you and what to expect on your ward. Parents and carers can also find information about child hospital stays in this section.


  • Before you leave home What patients should do before they leave home and what they should bring with them.
  • On arrival on your ward When you arrive on your ward, you will be welcomed and shown to your bed. The nursing and medical staff will talk to you about your individual needs.
  • Who is who on the ward All staff should be wearing identity badges and should introduce themselves. This page tells you how to identify any member of ward staff.
  • In the hospital What patients can expect when they are staying in the hospital.
  • Going home What patients can expect when they are discharged from hospital, and things to remember before leaving to go home.
  • Child inpatients Information for parents and carers about child inpatient stays in hospital.

Key contacts

If you have any comments or suggestions - or you are concerned about any element of your treatment or our service during your stay - please speak to the ward sister, ward matron or head of nursing for that area. Staff on the ward will be able to give you contact details.

Alternatively you can contact the Patient Advice and Liaison Service (PALS).

More information

Our guide for inpatients - view the online version or download the PDF file

Your feedback counts: help others choose the right hospital

How we manage appointments and admissions from referral to treatment - Access policy for elective pathways

Your feedback
Please let us know what you think about this page.