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Before you leave home

Patient information leaflets
Some of the many information leaflets for patients that describe our services

You should have received a letter with your admission date and details about where to go for your stay: please remember to check which hospital you are due to attend.

If you are uncertain about any of this information, you are unable to make your admission date, or if you are unwell in the run-up to your appointment, please call the number on the admission letter.

It is important to let us know if you cannot attend for any reason, so that we can offer your appointment time to somebody else.

What to bring with you

To make your stay easier and more comfortable, please make sure you bring:

  • your admission letter, together with any other information we have sent you 

  • a form of identification, such as your passport or driving licence

  • slippers

  • dressing gown 

  • nightwear 

  • comfortable daywear 

  • personal toiletries including a towel 

  • any tablets and medicines, prescribed by your doctor or purchased from a pharmacist, which you take regularly 

  • items such as books, magazines, writing materials or knitting to pass the time 

  • a small amount of cash for the hospital shop and phones 

  • proof of entitlement to free travel costs (if applicable)

  • your glasses or contact lenses, if you wear them

  • a book, magazines or something to read

  • your hearing aid, if you have one

  • any mobility aids you may need

  • items of religious importance to you

What not to bring

Please do not bring items of financial or sentimental value into hospital. Hospitals are public buildings and, although we have a dedicated security team, we cannot accept liability for money or valuables which are not handed to us for safe-keeping.

Please ask your family to take home jewellery, money, bank cards, cheque books, portable electrical equipment, keys and other valuables.  If this is not possible, please ask a member of staff to take items into safekeeping and your items will be locked in the hospital’s safe.

You will always receive a receipt for your items, which you must keep to reclaim your valuables.

Please also avoid bringing portable televisions or radios. Radio headphones are provided free, and bedside television is available to hire.

What if I need an interpreter or signer

Please call the number on your letter before you come into hospital.  If this isn’t possible, please tell the ward staff when you arrive.

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