[Skip to content]

The Northey Suite - home
Book your room
.

Help

Patient having tea
Patient having tea

Welcome to our new-look website. Regular users will immediately notice a change to the previous site. We have re-organised our information for patients, visitors and healthcare professionals so that our services are more easily accessible.

As the site is new with so much more to look at, we realise that surfing our pages might be quite daunting at first. So to make your journey into our website easier, follow the advice in our help section to make most of the new website!

Browser compatibility

Although our website should work well with all commonly used web browsers there are certain features which may only display correctly in current browser versions.

To ensure you get the best experience when navigating our website please use one of the following browsers (download links below):

  • Internet Explorer 7 or 8 

  • Mozilla Firefox 3.5

  • Google Chrome

  • Opera 10

  • Safari 3 

These browsers have been tested to work with all features of our website. However, please let us know if you discover anything that doesn't work as expected.

Please note that installing software on a work computer requires administrator privileges you might not have. If in doubt contact your IT department for assistance.

You can download and install the latest versions of these web browsers here:

Viewing and downloading files

Microsoft Word, Excel and PowerPoint files

Microsoft provides free software that allows viewing MS Word, Excel and PowerPoint files without owning the full version of the software:

Adobe PDF files

To view PDF files you will need to have the free Adobe Reader installed which will allow you to view and print these documents. This software also installs a plug-in for your browser that allows you to view PDF documents directly in your browser.

However, if you experience problems viewing PDF files in your browser please save them locally on your hard drive before opening them.

If you still experience difficulties accessing PDF documents, there are some useful online tools available on the Access Adobe website which can convert PDF documents into HTML or text.

Saving files locally

When you click on a link to a file in other than HTML format, your browser may open the document in the browser window, open the document automatically, or prompt you to save the file locally. The action the browser takes depends on your local browser configuration. You will need to have the appropriate application or file viewer (see above) to view these documents.

If your browser automatically opens the document in it's native application or reader, you will have the option to do a File/Save to capture the document to your local computer.

If your browser prompts you to download and save the file, simply choose an appropriate place on your local hard disk to store the file. You will want to carefully note the location you save to so that you will be able to find the file when the download is completed.

In addition, you can save a file by right-clicking on the link, then clicking "Save target as" (Internet Explorer) or "Save link as" (Firefox) and browse to the appropriate drive and folder, then save the file.

Compressed and archived files

In some cases, large individual documents or groups of files have been archived together and compressed into a single (smaller) file. File names of these archives end in "zip". Clicking on a link to an archived file will result in that file being downloaded to your computer.

Once downloaded, you will need to uncompress them using software like WinZip or the free software coming with Windows Vista and Windows XP.

  • WinZip
    Software to de-compress file archives