There are many ways in which our patients can let us feedback about the care they have received at our hospitals, including via the national NHS Choices website.
Patients can use NHS Choices to give an 'overall' rating of a hospital by saying whether (or not) they would recommend it to a friend.
They can also give feedback on important issues such as: what they thought of the hospital's cleanliness; how well doctors and nurses worked together; and, if they were involved with decisions about the care they received.
We welcome patient feedback on NHS Choices because:
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it helps us understand what we are doing well, as well as where we could improve;
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feedback from previous patients is a useful source of information for others who may be choosing which hospital to go to;
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the vast majority of patients are very satisfied with the care they receive.
Today’s patients can choose which hospital they want to be treated in and want clear information at the touch of a button to help them decide where to go.
Please leave feedback on your treatment by using the links below:
We are publish the comments directly from NHS Choices on our website: you can see examples on the right-hand side of this page. You can choose to remain anonymous if you wish.
A few tips for helpful comments
Please keep your contributions truthful, constructive, civil and relevant. Your feedback can help people make important decisions about where they choose to receive treatment.
Be helpful and respectful: think about what people might want to know about this hospital or how your experiences might benefit others. Remember your words must be polite and respectful, and you cannot name individuals.
When to contact the hospital directly
We will receive a copy of your message left on NHS Choices, and our PALS department will try to respond to each of them via the website. However, if you would like a detailed personal response, or would like to discuss personal details please contact us directly.
Our latest ratings
Each month, we publish our latest overall rating for each of our hospitals. These are percentages and relate to the number of patients who said they would recommend the hospital to a friend.
Furthermore, we publish those of other local hospitals. This allows people to make easy comparisons and to see how well we are doing.
Would you recommend this hospital to a friend?
To view additional feedback on the NHS Choices website about our hospitals, or to leave your own feedback, use the links above.
Other local hospitals
South west London
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Croydon Hospital - 3 of 5 stars (based on 76 ratings)
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Kingston Hospital - 4 of 5 stars (based on 39 ratings)
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St George's Hospital - 4 of 5 stars (based on 92 ratings)
Surrey
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Ashford Hospital - 5 of 5 stars (based on 15 ratings)
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East Surrey Hospital - 4 of 5 stars (based on 60 ratings)
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Frimley Park Hospital - 4.5 of 5 stars (based on 117 ratings)
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Royal Surrey County Hospital - 4 of 5 stars (based on 33 ratings)
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St Peter's Hospital - 5 of 5 stars (based on 103 ratings)
(last updated: 1 May 2013)
