A ward sister provides reassurance to a patient

Ward directory

Our searchable ward directory contains information about our wards, including contact details, location information, visiting hours, names of key ward staff and what you can or cannot bring onto the ward.

To use the directory simply go to the relevant hospital to see a list of all wards. Then click on the name of the ward to see the detail page for this ward. Alternatively you can use the search to find what you are looking for.

Emergency Department (A&E) at St Helier Hospital

Emergency Department (A&E)

  • Specialisation: Accidents and emergency care
  • Location: St Helier Hospital
  • Telephone number: 020 8296 2278

Location

Ground floor, A block

Postal address to write to patients

Emergency Department (A&E)
St Helier Hospital
Wrythe Lane
Carshalton
Surrey
SM5 1AA

Key staff

  • Head of Nursing: Craig Wood
  • Other key staff: Amir Hassan, Clinical Director for A&E Carole Ann Johnson, Lead Consultant for Urgent Care Centre

Ward routine

  • Breakfast snack boxes are available until 8am. 
    Snack boxes available throughout the rest of the day.
    Beverages available throughout the day.

Facilities on the ward

  • Number of inpatient beds: Four observation ward beds
  • Number of single bedded rooms: 5 adult, 2 paediatric (all are single patient cubicles)
  • Single/mixed sex: This ward is a specialist area, which means that, on occasions, men and women will be treated alongside each other. This is to make sure they receive the best possible clinical care, ie nurses are able to safely monitor them.
  • Other facilities: Emergency department: 4 bedded co-located observation ward, 4 seated clinical decisions unit, 3 toilets in main department, 1 en-suite cubicle, 1 toilet in paediatric area, 1 freephone taxi service telephone in the waiting room, 4 resuscitation bays (including 1 paediatric), Relatives’ room (for patients in resuscitation room), 14 major area trolleys (5 of which are high dependency, 3 are used for the assessment of ambulance arrivals, Psychiatric assessment room. Urgent care centre: 4 consulting rooms, 2 treatment rooms, Streamer room (formerly triage), 2 trolley areas, waiting room, Ophthalmic/ENT room. Paediatric emergency department: 24 hour paediatric area with dedicated paediatric nurses and doctors, 4 trolleys (including one high dependency bay), 2 cubicles, treatment room, separate paediatric waiting room.

Visiting the ward and restrictions for visitors

Restrictions for patients

Additional information

  • Good to know:

    We are one of only 16 dedicated paediatric emergency departments in England which provide a 24-hour paediatric service.

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Healthy Workplace Achievement Award 2016 NHS Choices