A ward sister provides reassurance to a patient

Ward directory

Our searchable ward directory contains information about our wards, including contact details, location information, visiting hours, names of key ward staff and what you can or cannot bring onto the ward.

To use the directory simply go to the relevant hospital to see a list of all wards. Then click on the name of the ward to see the detail page for this ward. Alternatively you can use the search to find what you are looking for.

B4 at St Helier Hospital

B4

  • Specialisation: Medical short stay
  • Location: St Helier Hospital
  • Telephone number: 020 8296 2958

Location

Fourth floor, B block

Postal address to write to patients

B4
St Helier Hospital
Wrythe Lane
Carshalton
Surrey
SM5 1AA

Key staff

  • Matron: Claire Berry
  • Head of Nursing: Craig Wood
  • Ward Manager: Nicky Shaw

Ward routine

  • Ward rounds:

    Monday – Friday 9am - 12noon: Dr Shah, Dr Sinclair, Dr Shail or Dr Mutgi (weekly rotations).

  • Medicine rounds: As per patient's drug chart, but normally: 6am, 12noon, 6pm and 10pm
  • Breakfast: 8am
  • Lunch: 12noon
  • Dinner: 6pm
  • Beverages: 7.30am, 8.15am, 10.45am, 1pm, 6.10pm, 6.30pm and 7.45pm

    Snacks: 10.45am and 4.10pm

    Water jug changes: 7.10am, 1.30pm and 6.30pm

Facilities on the ward

  • Number of inpatient beds: 16
  • Number of bays: 3
  • Number of single bedded rooms: 4
  • Single/mixed sex: This ward is divided so that men and women sleep in different bays and share different bathrooms and toilets.
  • Hospedia system available:

    Hospedia, our bedside TV, phone and internet service is available at on all beds.

  • Other facilities: 3 showers / toilet rooms 1 toilet

Visiting the ward and restrictions for visitors

  • Visiting hours: 2.30pm - 8pm
  • Max visitors per bed: 2
  • Mobile phone policy: Mobile phones can be on but must be kept on silent so other patients are not disturbed.
  • Other restrictions for visitors:

    Restrictions may be required due to medical conditions. This will be advised by nursing staff or doctors.

    Meeting with the doctors: If you would like to speak to the doctor or Consultant caring for your relative, please speak to a member of the nursing staff or the ward receptionist who can arrange a time for you to attend the ward.

    Children under the age of 12 are not encouraged to visit unless discussed with the nurse in charge as young children can be vulnerable to infection due to under-developed immune systems.

    Read more about protected mealtimes (see In the hospital) and privacy and dignity in our hospitals. Please observe the no smoking policy in all hospital buildings and on the hospital grounds (including car parks).

Restrictions for patients

Additional information

  • Going home:

    Once you have been told you are ready to go home you will need:

    • To arrange transport to take you home, such as a friend, relative or taxi - we can only provide an ambulance if you have a medical need
    • Clothes to wear home. If you do not have any clothes or are unable to get any brought into hospital prior to your discharge then in certain circumstances we can provide clothing which has been donated to us; although this is limited.
    • To have access to your house, ie key safe code or keys.

    We will:

    • Ensure that you have everything you need, including any medication and your discharge summary. We can post your discharge summary to you if it is not completed prior to you going home. You can also go home and return later in the day for any medication or send a relative or friend if you cannot come back yourself.
    • Aim to send you home before 1pm if possible; this will be via our discharge lounge if appropriate. 

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