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Contact us

St Helier Hospital with family

There are several ways to get in touch with us, depending on the nature of your query. To make it easier for you we have listed the most common queries on this page.

Patients and visitors should get in touch with the Patient Advice and Liaison Service who can help with most queries. For questions regarding your appointment or admission, visit our online appointments centre. Media enquiries of all kind should be directed to the communications department. Information under the Freedom of Information Act is available in our dedicated FoI section.

Hospital addresses and general phone numbers are available, as well as directions on how to get to our hospitals.

If you want to leave feedback, please join our patient panel 'Your hospital', use our online feedback form and comment on our service on the NHS Choices website.

Patients and visitors

Are you unsure about where to go?
Do you have questions about what will happen in hospital?
Are you worried about talking to doctors and nurses?
Do you need more information about our services?
Are you unhappy about your visit?
Do you have a complaint?
Are you worried about the care you have received?

Media enquiries

Are you a journalist looking for information and assistance?
Do you need to get hold of experts to comment on specific issues?
Would you like to discuss feature and programme ideas?
Do you want to film or photograph in our hospitals?


Freedom of Information

The Freedom of Information (FOI) Act came into force in January 2005. It allows anyone to ask for and request access to all types of recorded information held by public authorities.

If you can't find what you are looking for in our publication scheme you can make an FoI request.


Have you been impressed by a particular member of staff during your stay or visit, nominate them for our staff award.

Read here what others had to say about us.

For general feedback about the Trust and our website please use our online feedback form.

Find out how to support us through donations or volunteering.

NHS Choices

NHS Choices website screenshot

The NHS has a website where patients and their families can feedback on their time in hospital. This site is proving to be very popular and helps other people decide where they want to be treated.

Your feedback counts: help others choose the right hospital

Getting to us

Local area map

The Trust's hospitals have excellent public transport links; we encourage patients and visitors to use these wherever possible.

Find out how to find us