e-Referral (e-RS) information

What is the NHS e-Referral Service?

The NHS e-Referral Service (previously known as Choose and Book) is a national electronic referral service that the whole NHS is adopting. It allows you to choose the place, time and date for your first outpatient appointment. You can find out more about the national service at www.nhs.uk/referrals (opens in a new window).

Since 1 October 2018 GP referrals to all of our consultant-led services are to be made through e-RS (for exclusions to this please the Exclusion list below).

A full list of the services available via e-RS is provided below in our e-RS Directory of Service list for GPs.

The below attachments will be regularly reviewed and updated, so please do visit these pages again soon.

• Exclusions - services not available for booking via eRS [pdf] 217KB
• eRS directory of services (DoS) list for GPs[pdf] 86KB
• Paper switch off letter to GPs [pdf] 165KB
• eRS FAQs[pdf] 56KB
• Contacting our Services list of email addresses and telephone number[xlsx] 33KB

Allergy referrals

• Referral to Allergy clinic- ADULTS and children 16 years and older [docx] 68KB

For queries relating to GP practice use of e-RS (including EMIS), e-RS training or IT support please contact your local CCG e-RS Lead.

If you have any questions about e-RS at Epsom & St. Helier University Hospitals NHS Trust please contact our dedicated GP Hotline between the hours of 8am-6pm Monday to Friday on 0208 296 3541 or via esth.ers@nhs.net.