#Hellomynameis - starting at the beginning
We’ve joined a campaign to make sure that all of our staff introduce themselves to patients, and we would like you to tell us how we’re doing.
We joined the #hellomynameis campaign in November 2014, after an inspirational and humbling visit from Dr Kate Granger, an acting consultant in elderly medicine, who was diagnosed with a terminal form of a rare and aggressive cancer in 2011, aged just 29. Kate told our staff and volunteers that during an admission to hospital as a result of her condition, Kate realised that barely any of the hospital staff introduced themselves to patients, but when they did, the impact was huge. So she wrote a block about it, read Kate's blog here (opens in a new window). The post soon went viral, and the start of Kate's now famous #hellomynameis campaign was born. She has more than 29,000 followers on Twitter, view her profile (opens in a new window) , has published two books view the books (opens in a new window), regularly appears in the media (see her telegraph article (opens in a new window)) and recently picked up a HSJ award.
Since then, we know a lot of our staff have made sure that they always start conversations with our patients with a ‘Hello, my name is…’, but we need our patients and visitors to tell us how we’re doing.