Volunteer

We have a large and dedicated team of volunteers; almost 600 people regularly give time to volunteer at the hospitals in a variety of roles.

They make a huge contribution to all aspects of hospital life, from patient care to running the hospitals' shops and radio stations, and fundraising for extra equipment.

And it's not just patients and the organisation who benefit. Volunteering is a rewarding experience that can transform your life by providing a new focus, new skills, new friends and the satisfaction of knowing that you are helping other people.

We welcome volunteers from the age of 16 upwards (18 years old in A&E and Maternity): our youngest volunteer is just 16, our oldest is 94.

Motivation to volunteer comes in all different forms – whether you’re looking to spend time giving back to the community, hoping to gain a confidence boost before returning to work, or an opportunity to use and develop your skills, volunteering at our hospitals could be a positive move.

We have a variety of volunteer roles across our hospitals so, whatever your walk of life, skills or current situation, we hope to offer something for everyone. Volunteering really can change your life.

The groups that support us are:

If you are interested in volunteering with one of these voluntary groups, please contact them directly.

More information

If you have any questions about volunteering or would like to find out more, please contact our Volunteering Department on 01372 735079 or email esth.voluntary.services@nhs.net.

Volunteer information events

Volunteer information events

We regularly hold events to help people find out more about volunteer, and to kick-start the journey to becoming a volunteer. If you would like to know more about being a volunteer at our hospitals, including what kind of roles we have available and how you might be able to get involved, please register to attend one of our information events. The 2018 dates are as follows:

  • 6pm-8pm Wednesday 12 September, Epsom Hospital
  • 6pm-8pm Thursday 13 September, St Helier Hospital
  • 6pm-8pm Wednesday 14 November, Epsom Hospital
  • 6pm-8pm Thursday 29 November, St Helier Hospital

Please contact our Volunteering Department on 01372 735079 or email esth.voluntary.services@nhs.net if you are interested in attending. 

All events for St Helier Hospital take place in the Pink Room, main reception (ground floor B block).

All events for Epsom Hospital take place in Conference Room 1, Postgraduate Medical Centre (2nd floor F block).

Become a volunteer

After attending a volunteer information event or contacting the Volunteering Department to express interest in joining the volunteer team, the process to become a volunteer can be broken down into five steps:

Step one: initial meeting

This is an opportunity to discuss what you are looking for and what you would like to get from volunteering, so we can match the right opportunity to the right person.

Step two: application pack

You will need to complete:

  • An application form and provide two referees
  • An occupational health form, which asks some basic questions about your health.

Some of our volunteers have quite complex health conditions - this does not mean that they cannot volunteer.

Step three: DBS check and paperwork

If you are going to come into contact with patients, we will need to complete a Disclosure and Barring Services (DBS). This used to be known as a CRB check. This provides clearance for you to work with vulnerable people. A date to process the application for a DBS check will be arranged after your initial meeting. For more infomation and guidance on identification required, please visit the Disclosure and Barring Service (DBS) website (opens in a new window).

You will be contacted once we have received satisfactory references, occupational health clearance and DBS clearance. This normally takes about six weeks though may, on occasion, be longer.

Step four: training

You will be invited to our next induction training morning where you will meet other new volunteers and receive training and information about volunteering.

Step five: placement

You are now ready to volunteer and a suitable placement, taking into account your area(s) of interest and the needs of the hospital, will be arranged with our Volunteering Manager.  You will be given an ID badge that needs to be worn at all times while you are on site and a parking permit which will allow you to park in staff parking areas at no cost (we cannot guarantee that a space will always be available, however).

If you are going to be volunteering through the Volunteering Department, ie not with one of our volunteer groups, you will be invited to meet the staff in your placement area who will supervise you on a day-to-day basis. We recommend volunteering for at least six months in order to gain the most from the experience.

Student volunteer programme

To access higher education courses students are advised to gain experience and demonstrate commitment to their chosen profession by volunteering. More importantly, it is an opportunity for aspiring medical professionals (usually those wishing to become doctors) to assess whether the profession is for them.

The Volunteering Department introduced the student volunteer programme in 2006 in response to several expressions of interest from students wishing to pursue a career in medicine. The programme differs from work experience, which is a short-term, shadowing exercise, as it offers a long-term volunteering opportunity alongside carefully selected training sessions.

The purpose of the student volunteer programme is to maximise the value received from volunteering by increasing students’ knowledge and awareness of patient needs, and to give students the opportunity to spend time in and gain experience of a clinical setting.

The programme is run in January and July each year, taking a maximum of 20 students each time.

For more information, including a detailed breakdown of the programme and how to apply, please contact our Volunteering Department on 01372 735079 or email esth.voluntary.services@nhs.net.

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