A national survey of NHS staff has shown that the team at Epsom, Sutton and St Helier hospitals feel satisfied with the care that they deliver and are more likely to recommend the hospitals to their loved ones (when compared to the national average).
The 2014 staff survey, which was published by NHS England earlier today (24 February), indicates that 79% of staff are happy with the patient care and work that they do (against a national average of 77%). The results also show that staff at Epsom and St Helier are more likely to report any errors or near misses, and that lower than average numbers of staff suffer from work related stress.
Kevin Croft, Director of People and Organisational Development, said: “We always welcome the results of the national NHS staff survey, as it gives people working in our hospitals the chance to say what they think of their job in a confidential way. Not only that, but it gives us the opportunity to compare how our staff are feeling with NHS colleagues across the country.
“There are some great findings in this year’s staff survey, but there are some aspects of the results that we need to work hard to improve. That includes the seemingly high number of staff who are working extra hours and the fact that not enough of our staff had a well-structured appraisal last year. These are things that we are already looking into, such as an overhaul of the way we offer staff appraisals, and in the coming weeks will be organising events so that we can hear from staff about how to improve.
“A team of dedicated staff is the driving force behind any successful hospital, and we’ll be doing everything we can to make sure that our staff – even on the most challenging of days – feel well-supported and satisfied with the work they can do.”