Patient and public partnership

Involving patients, carers and the public in the work that we do - whether that is seeking your feedback, welcoming you as part of our volunteer team, or simply providing more opportunities to participate in shaping the future of our hospitals - is incredibly important. We know that by involving and working in partnership with you, we can make the most of every opportunity we have to listen, learn and improve. That's why we want to better engage and involve patients, carers and the public.

Read more about our current patient forums and involvement opportunities below. You can also get involved through becoming a volunteer (opens in a new window)

You can also sign up to our patient and public partnership mailing list (opens in a new window) so that you are able to keep up-to-date with the latest opportunities as well as news and events. 

Patient forums

Epsom and St Helier Hospitals Carers Forum

Carers are the largest providers of care and support in each area of the UK. A carer is defined as someone who looks after family, partners or friends in need of help because they are ill, frail or have a disability; the care they provide is unpaid.

We are on our way to becoming a more carer-friendly organisation, teaming up with local organisations and people to bring together expertise and enthusiasm from across healthcare and our communities. An action plan has been developed to help us, overseen by our Carers Steering Board.

We have also set up a carers forum, a community of current and former carers who can come together to provide information and support, share experiences and ideas, and to work with us to help shape the services we provide and improve the experience of young and adult carers. The forum meets quarterly, and will feed into the work of the Carers Steering Board. 

If you would like to express interest in joining this meeting and being part of the Carers Forum, or simply want to find out more, please contact the Patient Experience and Partnership Team on 020 8296 4326 or email

Cancer Patient Experience Forum

Are you a cancer patient, or are you a carer for someone who has cancer? Your experience is valuable to us and we welcome your comments and suggestions.

Come and join us to help improve cancer services in our hospitals.

View the Cancer Patient Forum poster May 2016 [pdf] 300KB

For further information please call Tarlika Patel on 01372 735456 (Epsom) or 020 8296 4730 (St Helier).

Current involvement opportunities

End of Life Care (EOLC) Strategy Board - lay representative

We would like to recruit one patient/lay representative with relevant experience or interest in End of Life Care (EOLC) area, and who is willing to support the Trust in further developing and improving end of life care.  

The purpose of the EOLC Strategy Board is to develop and implement an EOLC strategy and delivery plan for Epsom and St Helier University Hospitals NHS Trust. The EOLC Strategy Board works collaboratively with partners from Sutton Health and Care, Surrey Downs Health and Care, local clinical commissioning groups (CCGs), and other partners and providers (including hospices) in South West London and Surrey.

The EOLC Strategy Board is a truly multidisciplinary group, with representatives from a range of professions and services across the Trust, including consultants and specialty doctors, nurses, Chaplaincy and Bereavement, and non-clinical support staff. The EOLC Strategy Board is chaired jointly by our Deputy Chief Executive and Joint Medical Director, and our Chief Nurse; the Board is also supported by one of our non-executive directors. 

The Palliative Care Team is a core part of the EOLC Strategy Board. The Palliative Care Team consists of specialists who give advice and support to inpatients with life-limiting illnesses. The team also works with the wider health community and can coordinate referral to the local community palliative care teams and hospices for ongoing symptom management, advice and support.

We aim to treat everyone with respect and dignity at all times, and want to maximise quality of life and lessen suffering by supporting the emotional, physical, spiritual and social needs of our patients, their family, friends and carers.

A lay representative is usually a service user or carer who has some experience of and interest in a particular area, in this case end of life care. Lay representatives provide a unique perspective, and must be keen to contribute to discussions with a view to improving the services we provide and the experience of our patients, their loved ones and carers.

If you are interested, please read the End of Life Care lay representative - information pack [pdf] 475K.

If you would like to apply, please complete the Application form - End of Life Care lay representative [docx] 123KB and return to us by 31 March 2020 (details in application form). 

Dementia Steering Group

Our vision is to deliver high quality care to people living with dementia, in a dementia-friendly environment. We are revising our Dementia Strategy, which sets out what we are doing and will do  to achieve this vision.

To drive forward this work, the Trust has a multidisciplinary Dementia Steering Group, the role of which is to review analyse, develop, recommend, implement and evaluate good practice in the area of dementia care. A key part of the group will be having a patient and/or carer representative. The group currently meets once per month. For further information or to express interest, please email

Surrey Downs Health and Care Integrated Care Partnership - Lay Partner opportunities

Are you interested in improving how we plan and deliver local health and social care with Surrey Downs Integrated Care Partnership and live or work within the boundaries of Surrey Downs who are keen to champion the viewpoints of service users, patients, carers and families, and provide ‘critical friend’ challenge?

Lay Partners fulfil a very valuable volunteer role, bringing important perspectives, experience and constructive challenge into our work to improve care and support for patients and carers in our local community. 

We are looking for volunteers who have knowledge of local health and care services either as service users, patients or carers, to join us as ‘lay partners’ to share their experiences and help us to design and deliver services that can enable people to live healthy and independent lives in the local community

Surrey Downs Integrated Care Partnership covers Epsom and Ewell, East Elmbridge, Mole Valley, parts of Reigate and Banstead

To find out more and to express interest, please visit the Central Surrey Voluntary action website (opens in a new window).

Join an NIHR Committee

The National Institute for Health Research (NIHR) funds high quality research that is focused on the needs of patients and the public. It aims to ensure that the knowledge, experiences and interests of patients, service users, carers and the public inform and contribute to its work.

The NIHR coordinating centres, NIHR AcademyNIHR Central Commissioning Facility (CCF), and NIHR Evaluation, Trials and Studies Coordinating Centre (NETSCC) are looking for members of the public to join a number of national and regional committees. For more information and how to apply, please click here. Nelow are some helpful resources that give an insight into the role of a public committee member:

If you have any questions about these opportunities, or would like more information, please contact the NIHR team by emailing, or call 0113 5328 383 (Academy), 0208 8843 8041 (CCF), 023 8059 9302 (NETSCC).

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