News and events

A mum from Surrey has spoken of her fear when her newborn was hospitalised with respiratory syncytial virus (RSV) in the run-up to Christmas, while struggling to breathe.

Clare Jelley, 40, called NHS 111 when baby Jaxx showed worrying symptoms – including “his chest concaving with every breath.”

Clare remembers: “Jaxx went downhill so quickly – within just a few hours. He looked so helpless and upset, couldn’t catch his breath and just looked so poorly. To be honest, I was scared.”

After being taken by ambulance to St Helier hospital in South London, the four-month-old was diagnosed with RSV infection and bronchiolitis and treated with oxygen, antibiotics and tube feeding.

With Jaxx hospitalised on 10 December, Clare feared they would be spending Christmas in hospital.

Clare said: “It was such a worrying time, especially as we were juggling work, caring for our two daughters at home, and being with Jaxx on the ward.

“The doctors and nurses were fantastic – not only did they look after Jaxx so well, but they also supported us as parents, whether that meant watching him for a few minutes so we could grab a shower or a coffee, or simply reassuring us when we felt overwhelmed.”

Being in hospital so close to Christmas was hard on the family, but the festive decorations, carol singers and even a visit from Fulham FC players – all arranged by Epsom and St Helier Hospitals Charity – were a welcome distraction.

“As big Fulham fans as a family, seeing the players spending time with the children, signing autographs and giving them Fulham bunny toys was such a special moment. It lifted all our spirits and meant so much at a difficult time.”

After five days in hospital, Jaxx was discharged in time for Christmas and the one-year-old is now “doing brilliantly”.

Clare is grateful to Epsom and St Helier Hospitals Charity for bringing some joy to a terrifying ordeal – and is urging people to donate to their Christmas Appeal so they can continue supporting patients at their lowest.

She said: “Those decorations, visits and little extras really do make a huge difference when you’re in hospital with your child. They turn a very tough experience into something a little brighter, and that’s something we’ll never forget.”

Molly Simpson, Head of Charity and Fundraising at Epsom and St Helier Hospitals Charity, said: “Having your child admitted to hospital – especially at Christmas – can be a terrifying time for any parent and I’m very proud that we’re able to help their darkest days feel a bit easier.

“Our Christmas Appeal needs you – your generous donations can bring comfort to patients and their families. You can also show your appreciation for our wonderful NHS by funding a meal for dedicated staff working on Christmas Day.”

RSV infections are very common, but some babies and adults have a higher risk of getting seriously ill, such as babies under six months old.

“RSV is an absolutely awful illness, especially for young babies,” said Clare. “Thankfully, Jaxx received the right treatment in time, and he recovered almost completely by the end of the week, though it took a good seven days. I’d definitely like more mums to be aware of how serious RSV can be.”

Donate to bring festive joy to patients and staff this Christmas: Christmas Appeal - Epsom & St Helier Hospitals Charity