Travelling to our hospitals
Parking on site is very limited for visitors and we do encourage use of public transport and active travel where possible to avoid queues for the car parks and delays to appointments. Both of our hospitals are well connected by public transport with bus information provided below. Besides having to meet the needs of patients, visitors and staff, we also have to provide ready access for emergency vehicles and Trust vehicles.
St Helier Hospital and Queen Mary's Hospital for Children site map [pdf] 1MB
Our two main hospital sites have a number of bike shelters located around the hospital external areas. Patient and visitors are encouraged to use a quality ‘D’ lock when locking their bike in any location away from home.
Travel to Epsom Hospital by bus
66 – Croydon – Purley – Chipstead – Banstead – Epsom – Epsom Hospital
293 Morden – North Cheam – Ewell Village – Epsom - Epsom Hospital
406 – Kingston – Surbiton – Tolworth – Ewell - Epsom
467 – Kingston – Chessington – West Ewell – Epsom – Epsom Hospital
418 – Kingston – Surbiton – Tolworth – West Ewell – Epsom Town Centre
470 Colliers Wood – Morden – Sutton – Cheam – Ewell – East Street – Epsom Town Centre
408 – Woodmansterne – Banstead – Epsom – Epsom Hospital – Ashstead – Leatherhead – Effingham
479 – Guildford –Fetcham – Leatherhead – Epsom Hospital – Epsom – Banstead – Chipstead
E5 - West Ewell – Epsom – Epsom Hospital – Langley Vale
E9 – Epsom – West Ewell – Clarendon Park – Livingstone Park – Manor Park
E10 – Epsom – Manor Park – Noble Park
E16 – Epsom – Stoneleigh – Worcester Park – Ewell
318 – Burgh Heath – Banstead – Nork – Tattenham Corner – Epsom
516 – Epsom – Ashstead – Leatherhead – Box Hill – Dorking
623 – Ashtead – Epsom Hospital - Epsom
Bus Services for St Helier Hospital/Rose Hill
S1 – Banstead – Sutton – St Helier Hospital – Mitcham – Lavender Fields
S3 – Belmont – Royal Marsden – Carshalton – Sutton – North Cheam –
Worcester Park – Maldon
80 – Downview/Highdown Prisons – Sutton – Morden – Green Wrythe Lane
151 – Wallington – St Helier Hospital – Sutton – Cheam Broadway –
North Cheam – Worcester Park
154 – West Croydon – Carshalton Beeches – St Helier Station – Rose Hill - Morden
157 – Crystal Palace – Selhurst – West Croydon – Waddon –
Wallington – Carshalton – St Helier Hospital – Morden
164 – Sutton – Rose Hill – Morden – Merton - Wimbledon
280 – St George’s Hospital – Tooting – Mitcham – Rose Hill – Sutton - Belmont
Travel by Train
Epsom Hospital is a 15 minute walk from Epsom Train Station.
St Helier Hospital is a 15/20 minute walk from St Helier Train station and a 20/25 minute walk from Carshalton Train Station.
Car Parking Tariffs
Car parking consists of:
- St Helier Hospital: 236 (including 44 disabled bays and 14 drop-off and pick-up spaces)
- Epsom Hospital: 252 (including 32 disabled bays and 6 drop-off and pick-up spaces)
- Sutton Hospital: 107 (including 17 disabled bays and 8 drop-off and pick-up spaces).
Epsom Hospital: Pay on foot. Take a ticket at the barrier when you enter the car park, then pay at the machine located at the car park prior to returning to your vehicle. Cash and card payments are accepted.
St Helier Hospital: Pay on foot. Take a ticket at the barrier when you enter the car park, then pay at the machine located at the car park prior to returning to your vehicle. Cash and card payments are accepted.
Sutton Hospital: Pay and Display/Pay by Phone. Either purchase and display a pre-paid ticket at the time of parking from the machine located in the visitors car park. You can only pay with coins at the pay and display machines so please ensure that you have sufficient coinage to cover the cost of your stay. If paying by phone call 01483 397 777 and quote the location code 2229, your payment details and your registration number. Instructions are available locally via the signage.
Blue Badge Parking
Patients and visitors
In line with government guidance, The Trust has implemented free Blue Badge parking across our sites from 1 January 2021.
At Epsom Hospital there are time-restricted (3 hours) for blue badge holders outside of Langley Wing, SWLEOC, and Mole Valley. All other blue badge bays are in the main visitor car park. To validate your free parking please press the intercom on the exit barrier as you leave and security will validate your parking using CCTV.
At St Helier Hospital there are time-restricted to (3 hours) for blue badge holders outside of A&E, Queen Mary's, Maternity, D-Block, Renal. All other blue badge bays are in the main visitor car park. To validate your free parking please press the intercom on the exit barrier as you leave and security will validate your parking using CCTV.
At Sutton Hospital there are blue badge bays located in front of the Malvern Centre.
Any identified misuse of a Blue badge will be reporting to the issuing authority and may result in the Blue Badge being revoked.
Dedicated staff Blue Badge Bays are located just before the entrance to the visitor car park at Epsom Hospital and in front of Ferguson House at St Helier Hospital. Those parking in these bays do not require a scratch card but must display a staff permit with their Blue Badge. Staff cannot receive free parking in the visitor's car park.
Patients and visitors who meet the following criteria automatically qualify for a substantially discounted parking rate. If you think that you are eligible for one of the below concessions, please speak to a member of staff in the ward/department that you are visiting and they can complete the form on your behalf.
Please note that refunds for concessions cannot be given retrospectively.
Free of charge
- Outpatients who visit our hospitals three times or more per week
- Parents staying overnight on our paediatric wards
£3.00 per visit concessionary ticket
- Outpatients who exceed their scheduled appointment time by more than one hour pay only for the first hour of their stay (£3.00) regardless of their actual length of stay. This can be arranged through the clinic at the time of visit.
£5 per week concessionary ticket
- Patients receiving haemodialysis
- Immediate family or next of kin visiting patients in any of the following service areas:
- Intensive Care Unit
- High Dependency Unit
- Coronary Care Unit
- Neo Natal Unit
- Palliative/ End of Life Care referrals
- Cardiac rehabilitation patients who visit the hospital on an six week (plus) rehabilitation programme.
- Outpatients who are receiving Oncology treatment and who visit the hospital two times or more per week.
£10.00 per week concessionary ticket
- Relatives of patients who are hospitalised for longer than a two-week period are eligible to purchase a £10 weekly discounted ticket after the initial two-week period.
To further support patients, the hospital travel costs scheme provides financial assistance to those patients who do not have a medical need for ambulance transport, but who require assistance with their travel costs. Under the scheme, patients on low incomes or receiving specific qualifying benefits or allowances are reimbursed in part, or in full, for costs incurred in travelling to and from our hospitals.
Charging units in the car parks allow people to charge their vehicle while they attend an appointment or visit their friends and family in the hospitals.
Location of the charging points
- St Helier Hospital: in the visitors car park and the front entrance of the hospital
- Epsom Hospital: by the boiler house next to Langley wing
Car Parking Enforcement
On 1 March 20223 a new car parking contractor, Saba, will take over the running of the Epsom Hospital, St. Helier Hospital, Sutton Hospital, Horizon and Gateway car parks from outgoing contractor NCP. From the end March/early April Saba will provide new parking equipment, infrastructure and systems (including new payment machines and barriers being installed) which will vastly improve the customer experience and this will continue to improve over the course of the contract.
Parking for blue badge holders will remain free of charge. Motorists will need to display their blue badge when they park. If they use a car park that is behind a barrier, they will need to scan their badge at a payment machine or barrier on exit and this will trigger their free car parking entitlement once the new parking equipment has been installed after Easter.
Car Management and Income
Our car parks are managed by Saba from 1 March 2023. All the money generated from car parking goes directly to the Trust and is used for:
- The fixed management fee of the parking service, which includes staff, cash handling, land rates and charges (including rent of land the trust does not own)
- Maintaining the car parks (including security patrols and CCTV)
- Our Green Plan actions
- Travel plan initiatives
- The shuttle bus.
Any additional income is directed to clinical services.
Parking on site is very limited for staff and we do encourage use of active travel and public transport where possible, especially for those working ‘office hours’. We also operate a two-mile exclusion zone for staff. Please note that ownership of a permit is not a guarantee of a parking space.
We have dedicated staff car parking areas at our hospitals. Anyone parking in these areas is required to display a valid staff car parking permit all times.
Between the hours of 9am and 4pm (or any part thereof) Monday to Friday, car parking fees will be paid via a daily car parking scratch card which will be displayed in conjunction with the permit. You do not need a scratch card outside of these hours.
You may only apply for permits for vehicles for which you or your spouse are the registered keeper, or vehicles that are leased to you under a bona fide leasing agreement. You may not register another member of staff’s vehicle under any circumstances. You can apply for a permit and scratch cards online at www.staffparking.esth.nhs.uk.