Chaplaincy and pastoral care
Spiritual, pastoral and religious care for all people
Whatever it is that brings you into one of our hospitals, we can support you with:
- A listening ear
- A friendly face
- Contact with local faith communities
- Someone to explore spiritual issues with
- Support if you wish to follow your own particular faith
- Holy Communion
- Prayers and blessings
- A range of Holy Books
- Support in bereavement.
About our Chaplaincy Team
Our Chaplaincy Department is made up of ordained Christian clergy and a team of chaplaincy volunteers who visit wards weekly. The volunteers are mainly from the Christian faith although membership of the team is open to people from any religion or belief.
It is very important to the Trust that the pastoral, religious and spiritual care of patients is taken seriously and is seen as part of the care provided. Such holistic care helps recovery in times of illness and can sustain in times of great distress, grief, bereavement, loss or long term ill health.
If you would like to talk to someone any of these, please ask a member of staff to contact the Chaplaincy Department and they will find out who is the best person to fulfil your needs. There are at least two chaplains on call 24 hours a day, one of whom is a Roman Catholic priest.
As the Chaplaincy is a very small team they may not be available immediately but if your need is urgent then they will be with you as soon as possible and within an hour in an emergency.
Our chaplains have a list of local churches and other faith communities and can offer to contact them for you if requested when it is important that you have your own faith leader, known to you, informed of your presence in the hospital.
At no time will your presence as a patient in the hospital be shared with any faith leader of whatever faith or Christian denomination without your or your family’s direct permission. Disclosure of this information would be illegal and would constitute a breach of trust and confidentiality.
Local faith leaders, families or friends often let the Chaplaincy Department know of a patient’s presence in the hospital and we will respond to these referrals as soon as we can and within an hour (often within minutes) if it is an emergency. The chaplain would only pass information back to the person who referred the patient with the express permission of the patient or family member if patient was unable to make that decision.
If it is important to you that you are seen by someone from a particular faith community then please make that clear to a member of staff as soon as possible to ensure that a chaplain can contact that faith community leader quickly. Chaplains will not necessarily find out that you are a patient in the hospital unless you tell someone.
Chaplains can be contacted via a member of staff, through the hospital switchboard on 020 8296 2000 or directly on 020 8296 2917 for non-urgent calls. We check our answerphone regularly during normal office hours so that a chaplain can arrange to visit as soon as possible. Non-urgent referrals by email are possible to email@example.com.
Chaplains and volunteers from the team may visit your ward, please do feel free to talk to us at any time when we are there.
During your stay with us in hospital your own minister or parish priest may wish to visit you and of course they will be most welcome; the hospital chaplains are also authorised to administer the sacraments to patients in the hospital.
At Easter and Christmas, services are held in both hospitals for patients, relatives and staff to attend. Additional services are also held from time to time, these services are all advertised widely in the hospitals and in the respective hospital chapels in the month before.
Please be aware, it may be that any of these services may have to be cancelled or rescheduled at short notice.
The chapels and multi-faith room
Both hospitals have a chapel/multi-faith room, they are an oasis of calm amidst the hustle and bustle of a modern hospital, and are usually open and available for reflection or personal prayer or even as a quiet place where you can just be.
At St Helier Hospital, the chapel/multi-faith room is on the ground floor between B and C blocks. At Epsom Hospital, the chapel/multi-faith room is on the ground floor near to the lifts in Wells Wing.
Access to both chapel/multi-faith rooms are accessible for wheelchair users
Holy Communion is celebrated in the chapels at various times and is always available for patients who wish to receive this sacrament which is usually distributed at the bedside. Please ask a member of staff to contact the on-call chaplain if you wish to receive this or other sacraments.
Meet our team
Revd Simon Ellison
Acting Lead Chaplain
Father Philip Pak
Roman Catholic Chaplain
Sister Sheila Mulvey
Roman Catholic Chaplaincy Volunteer
Remembering our loved ones
The annual memorial service for babies and young children will be held on Sunday 6 October 2018 at 3pm, more details of this service will be announced later in the year.
If you would like to attend, please call the chaplaincy on 0208 296 2917 or email us at: firstname.lastname@example.org.
St Helier book of remembrance
If at a future date you wish to have your loved one's name entered in the book of remembrance at St Helier Hospital, please contact the League of Friends on 020 8296 2462. The League of Friends office and shop are on the ground floor of Ferguson House.
Books of remembrance for babies and small children
Books of remembrance for the hospitals are on display in the chapel and multi-faith room at both Epsom and St Helier hospitals. If you wish to have an entry made in either of these books, please contact our chaplains on tel: 020 8296 2306 or via email at: email@example.com.