Neonatal care

Our specialised Neonatal Unit, based at St Helier Hospital, provides emergency care for newborn and premature babies. 

The unit is part of  the south west London Neonatal Network, which comprises St George's Hospital in Tooting, Kingston Hospital, and Croydon University Hospital sharing expertise and resources to provide the best possible care. 

The unit offers overnight accommodation for parents of particularly sick children, while a playroom, kitchen facilities and a television make the ward a comfortable place for families to be. A counselling service is available to parents and families of sick babies, in addition to a parents' support group. Our hospital chaplains are available to offer emotional support as required. 

We also have a dedicated Special Care Baby Unit (SCBU) at Epsom Hosptial, which provides specialist care for sick newborn babies.

As an accredited Baby Friendly unit, we are committed to meeting the standards of neonatal care required by the UNICEF Baby Friendly Initiative. For more information about what this means you, please read  You and your baby - Supporting love and nurture on the neonatal unit [pdf] 1MB.

Opening hours

The unit is open 24 hours a day, seven days a week.

Visiting hours 

There is open visiting for parents whose babies are admitted to the neonatal unit. Visiting for others is permitted between 3pm and 7pm, and limited to a maximum of two (excluding parents) per family, including multiple births.

Brothers and sisters are the only children allowed to visit, but remain the sole responsibility of the parent. Please be mindful that newborn babies are susceptible to infection, therefore we do not allow any other visitors under the age of 18 onto the unit.

Key staff

  • Ruth Shephard, Consultant Neonatologist and lead for this service
  • Dr Arun Kundu, Consultant Paediatrician with special interest in neonatology
  • Dr Salim Yasin, Consultant Paediatrician with special interest in neonatology

Key contacts

Small Wonders

Best Beginnings has created a series of short films that follow different families through their experience of having a baby in a neonatal unit - you watch the videos on the Best Beginnings website (opens in a new window).

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NHS image placement

Healthy Workplace Achievement Award 2016 NHS Choices