Neonatal care

Our local Neonatal Unit, based at St Helier Hospital, provides emergency care for newborn and premature babies from 27 weeks gestation and above. 

The unit is part of the south London Neonatal Network. Neonatal Units within the local network comprise St George's Hospital, Kingston Hospital, and Croydon University Hospital, sharing expertise and resources to provide the best possible care. 

We also have a dedicated Special Care Baby Unit (SCBU) at Epsom Hosptial, which provides specialist care for sick newborn babies above 34 weeks gestation.

The unit offers overnight accommodation for parents of particularly sick children, a parents sitting room with playroom, drinks facilities and a television to make the unit a comfortable place for families to be. A counselling service is available to mothers of sick babies. Other family members are encouraged to access support via primary care. Our hospital chaplains are available to offer support as required.

We additionally have a bliss charter group with active parental involvement.

As a Gold accredited Baby Friendly unit, we are committed to meeting the standards of neonatal care, required by the UNICEF Baby Friendly Initiative. For more information about what this means you, please read 'You and your baby - Supporting love and nurture on the neonatal unit'.

Opening hours

The unit is open 24 hours a day, seven days a week for parents and grandparents when accompanied by either mother or father.

Brothers and sisters are the only children allowed to visit, but remain the sole responsibility of the parent. Please be mindful that newborn babies are susceptible to infection, therefore we do not allow any other visitors under the age of 18 onto the unit.

Visiting hours

Visiting for friends and family is permitted between 3pm-7pm, and limited to a maximum of two (excluding parents) per family, including multiple births.

Key staff

  • Ruth Shephard, Consultant Neonatologist and lead for this service
  • Dr Arun Kundu, Consultant Paediatrician with special interest in neonatology
  • Dr Salim Yasin, Consultant Paediatrician with special interest in neonatology

Key contacts

  • Fiona Herbert  : Administration Manager Charity cordinator 0208296 2890.
  • Sam Ferguson :  Receptionist  0208 296 2885.
  • Caroline Payne Matron 0208 296 2249.
  • Dr Salim Yasin : Consultant paediatrician 02082963021.

The Neonatal Unit has a multidisciplinary team approach to the care of babies, including dietitian physiotherapy, radiology, speech and language, Opthalmology and developmental paediatrician.

Any health professionals interested in joining our friendly and supportive team are encouraged to contact the key individuals listed above for further information and informal visits.


The unit runs an active, in house charity raising funds dedicated to the care of infants on the Neonatal  Unit. We are extremely grateful for the ongoing support of our parents both past and present.

Small Wonders

Best Beginnings has created a series of short films that follow different families through their experience of having a baby in a neonatal unit - you watch the videos on the Best Beginnings website (opens in a new window).

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