A ward sister provides reassurance to a patient

Ward directory

Our searchable ward directory contains information about our wards, including contact details, location information, visiting hours, names of key ward staff and what you can or cannot bring onto the ward.

To use the directory simply go to the relevant hospital to see a list of all wards. Then click on the name of the ward to see the detail page for this ward. Alternatively you can use the search to find what you are looking for.

Britten Ward at Epsom Hospital

Britten Ward

  • Specialisation: Care for stroke patients
  • Location: Epsom Hospital
  • Telephone number: 01372 735351


First floor, block L

Postal address to write to patients

Britten Ward
Epsom Hospital
Dorking Road
KT18 7EG

Key staff

  • Matron: Julia Arkell
  • Head of Nursing: Tracy Whelan
  • Ward Manager: Oliver Donoghue
  • Other key staff: Bibi Faezza Edoo and Ana Sabater - Deputy Ward Managers Dr Puneet Kakar - Consultant Stroke Physician and Clinical Lead for Stroke Reena Dhami - Stroke Advanced Nurse Practitioner

Ward routine

  • Ward rounds:

    During the week, the stroke consultants conduct a ward round at various times from 9am, Monday to Friday.

  • Medicine rounds: 8am, 12noon, 6pm, 10pm
  • Breakfast: 8.30am, with early morning tea at 7am
  • Lunch: 12.30pm
  • Dinner: 5.30pm
  • Beverages: 11am, 3pm, 8pm and on request during the day

  • The ward observes a rest period for patients every day, from 1.30pm - 3pm. Visitors are asked to respect this rest period - visiting time for the ward is 3pm - 7pm.

Facilities on the ward

  • Number of inpatient beds: 19
  • Number of bays: 4
  • Number of single bedded rooms: 3
  • Single/mixed sex: This ward is a specialist area, which means that, on occasions, men and women will be treated alongside each other. This is to make sure they receive the best possible clinical care, ie nurses are able to safely monitor them.
  • Other facilities: 2 assisted bathrooms with toilets, 2 other toilets, 1 disabled bathroom with shower and toilet, 1 supervised therapy room which has a dining area and television. An occupational therapy assessment kitchen is also situated on the ward and the physiotherapy gym is located on Ground Floor, Langley Wing.

Visiting the ward and restrictions for visitors

  • Visiting hours: 3pm - 7pm We encourage help from relatives with feeding. Relatives may negotiate with staff according to patient requirements.
  • Max visitors per bed: 2
  • Other restrictions for visitors:

    Please check with the nurse in charge before planning to bring in young children.

    Rest period: The ward observes a rest period for patients every day, from 1.30pm - 3pm. Visitors are asked to respect this rest period - visiting time for the ward is 3pm - 7pm.

    Protected mealtimes: 12.30pm - 1.30pm and 5.30pm - 6.30pm.

    Read more about protected mealtimes (see In the hospital) and privacy and dignity in our hospitals. Please observe the no smoking policy in all hospital buildings and on the hospital grounds (including car parks).

Restrictions for patients

Additional information

  • Going home:

    Where possible, we will arrange for you to be collected from the hospital discharge lounge. This allows you to wait for collection / transport so that the ward can prepare for receiving new patients to the unit.

  • Good to know:

    Following admission, please could named toiletries, spectacles, hearing aids and dentures be brought in for patients as appropriate to aid with recovery. Where recommended, nightwear and day clothes should be brought in.

    Storage is limited on the ward area.

    Act FAST: If you suspect that someone is having a stroke act FAST. With over 150,000 people in the UK having a stroke every year, it is imperative that people can recognise a stroke when it's happening and take prompt action.

    What is FAST? FAST requires an assessment of three specific symptoms of stroke: Facial weakness - can the person smile? Has their mouth or eye drooped? Arm weakness - can the person raise both arms? Speech problems - can the person speak clearly and understand what you say? Time to call 999. If the person has failed any one of these tests, you must call 999.

    Stroke is a medical emergency and by calling 999 you can help someone reach hospital quickly and receive the early treatment they need.

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